Contact Prada Milano Sunglasses
We're here to help with orders, shipping, returns, warranty, and product guidance. Expect a reply within 1–2 business days.
- Email support
- NYC studio & mailing address
- 2‑year craftsmanship warranty
Get in touch
Email is the fastest way to reach us. Attach your order number for quicker assistance.
- Email [email protected] Replies within 1–2 business days
- Address 215 W 34th St, Suite 801, New York, NY 10001, USA Open in Google Maps
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Hours
Mon–Fri 9:00–18:00 ET • Sat 10:00–16:00 ET
Send us a message
If you prefer, you can email us directly at [email protected].
Frequently asked questions
Most in‑stock orders ship within 1–2 business days. Standard delivery typically arrives in 3–6 business days in the contiguous US. Expedited options are available at checkout.
We offer a 30‑day fit guarantee. Unworn items in original condition can be returned or exchanged within 30 days of delivery.
Yes. All sunglasses are covered by a 2‑year craftsmanship warranty covering manufacturing defects under normal use. Contact us with photos and your order number to start a claim.
Many styles include polarized lenses. Look for the “Polarized” tag on the product page or ask support for assistance choosing the right lens for your needs.
Frames are compatible with most prescription lenses. We recommend visiting a licensed optician who can fit lenses to your selected frame.
When your order ships, you'll receive a confirmation email with a tracking link. If you need help locating it, contact support with your order number.
Visit or write to us
Meetings by appointment only. Please contact us to schedule a visit.
Can’t see the map? Open in Google Maps